Last Updated: December 29, 2025
If you purchased directly from RankinAI.io and we offered you a guarantee at checkout, you may request a refund by contacting support@rankinai.io within 3 days of your initial purchase and before your subscription period ends. To qualify, you must provide reasonable proof that you used RankinAI, such as screenshots or other confirmation of platform activity.
Fees are generally non-refundable and non-exchangeable unless otherwise stated or required by law. One-time payments are not eligible for refunds, including add-ons, upgrades, credits, and bonus products.
US residents: You may cancel before midnight of the third business day after purchase for a full refund, if state laws permit.
EU residents: You may withdraw from digital content/services agreements within 14 days of purchase, unless immediate delivery was consented to and right of withdrawal lost. Refunds for defective or misdescribed content/services may be granted per local consumer protection rules.
Canadian residents: Refunds for digital products/services are provided according to consumer protection laws, including mandatory cooling-off periods.
Australian residents: Entitled to remedies under the Australian Consumer Law, including refunds for faulty, misdescribed, or statutorily non-compliant services. Otherwise, refunds are subject to this Policy and applicable law.
Email support@rankinai.io with your order details and any relevant proof of usage. Refunds will be reviewed and processed in accordance with our Terms of Service and applicable local legislation.